The experience with autorikshaw is kinda horrible with most of us living in any metro cities. In most of the cities the rates have been revised and the cost per kilometer comes to about 8 Rs now in Delhi. This includes a minimum fare of 19Rs which has to be paid by you anyway.
But that is a different story. The autos have their own rates for their convenience most of the times. They may at times demand as high as 30 Rs for going 2 Kilometers. There is no proper regulation, no helpline or complain center. If at times you complain then either they are let off with a warning, or a bribe as it may suite them. The other problem is finding an auto. Most of the times they will just deny going to a destination if it doesn't suite them. Plus they have their own regulations of night charges. I think as per the government rules night charges are 25 % of the fare applicable after 11 pm. But these fellows charge one and a half or twice the fare that to starting from 8.30 pm or 9 as they may like.
But its not the story of all Autowallas. At times you may find a decent guy, who is humble, and honest.
My best experience with the Autowallas was in Mumbai. They never say no where ever you want to go. Always charge you according to the meter readings. The night charges start from 12am i.e. Midnight and never saw a rude guy.
The worst of my experience with Autowallas was in Bangalore. Because of two reasons, they are assholes, and two, they are bigger assholes. They are super rude, arrogant, demand exorbitant fares, plus they leave everything to argue.
Not just that if you do not know their native language which happens to be Kannada then that might cost you extra. Some times when you might board they will be talking to you in Hindi or English what ever possible but while dropping you off they loose their memory and can only talk in kannada. Weird.
Anyways so if you are new in bangalore and need to move around i will suggest you hire a cab instead.
Have not yet experienced Kolkata, but chennai seems to be moderately hostile.
If you have any experience , please share.
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